Delivery Area
We currently ship orders exclusively within the European Union. We do not deliver outside the EU.
Handling Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Estimated Delivery Time
Delivery times range from 5 to 7 business days depending on the destination country. These are estimated times and may vary based on location, local holidays, or courier availability.
Shipping Carriers
We work with trusted third-party logistics providers and well-known European couriers. The shipping carrier is selected automatically based on your delivery address and the most efficient option available.
Shipping Costs
Shipping fees are calculated automatically at checkout based on the delivery country and the total weight and size of the products in your cart. The final shipping cost will be shown before order confirmation. No additional charges will apply after checkout.
Order Tracking
All orders include shipment tracking. Once your order is dispatched, you will receive an email with a tracking number to monitor your delivery status in real time.
Delivery Restrictions
We do not ship to PO Boxes, parcel lockers, or addresses outside the European Union. Please ensure your delivery address is accurate and complete to avoid delays.
Support & Delays
If your order has not arrived within 8 business days of dispatch, please contact us at contact@nesels.com. We will investigate and assist you promptly.