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1. General Information
These Terms and Conditions govern the use of our website and the purchase of products from Nesels. By accessing our website or placing an order, you agree to be bound by these terms.
2. Company Details
This website is operated by Nesels, a business registered in Ireland.
For any inquiries, please contact us at contact@nesels.com.
3. Product Information
We make every effort to ensure that all product descriptions, images, prices, and availability details are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information at any time without prior notice.
4. Prices and Payment
All prices are listed in euros (€) and include VAT where applicable.
Payment must be made at the time of placing the order using one of the accepted payment methods available at checkout. Orders are processed only after payment confirmation.
5. Order Confirmation
After placing an order, you will receive an email confirmation. This does not yet constitute acceptance of the order. A binding contract is formed once the order is dispatched and a shipping confirmation email is sent to you.
6. Delivery
We deliver exclusively within the European Union.
For full details regarding processing times, shipping options, estimated delivery durations, and tracking, please refer to our Delivery Policy.
7. Returns
You may return most items within 14 days of delivery in accordance with EU consumer law. Returned products must be unused and in their original condition.
For full return conditions, please see our Return Policy.
8. Unclaimed or Refused Deliveries
If a parcel is returned to us due to refusal at delivery, failure to collect, or incorrect address provided by the customer, we reserve the right to deduct the initial shipping and return shipping fees from your refund.
For more information, see our Return Policy.
9. Product Availability
All product listings are subject to availability. In the event that a product becomes unavailable after an order has been placed, we will contact you promptly to offer an alternative or a full refund.
10. Personal Data and Privacy
We are committed to protecting your personal data. All data collection and processing are carried out in accordance with applicable laws.
For full details on how we use and protect your data, please review our Privacy Policy.
11. Cookies
We use cookies to enhance your browsing experience and collect data about website usage. You can learn more about this and manage your cookie preferences by reviewing our Cookies Policy.
12. Liability
To the extent permitted by law, Nesels will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased from us.
13. Governing Law
These Terms and Conditions are governed by the laws of Ireland, and any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the Irish courts.
This does not affect your rights under EU consumer protection law.
14. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of the site after changes are published constitutes your acceptance of the updated terms.